Please sign back of the card when you receive your credit card
Please sign back of the card when you receive your new credit card.
Credit card frauds without signing the card shall not be compensated.
Never lend your credit card to other people.
Registering PIN
When PIN is not registered at the branch office or for internet application customers must register PIN as shown below before using Woori Credit card.
Registering PIN
ARS : ☎1588-9955 → Press 7 (Registering PIN) and register PIN
Bank branch office: Bring ID and request for PIN registration.
Cautions
Certain transactions such as internet purchase or cash advance may be restricted when PIN is not registered.
IC PIN for IC card cannot be registered through ARS or website. Please visit nearest branch office for registration.
Some countries may not approve credit card transactions without IC PIN
For IC credit card transaction in overseas, IC PIN must be entered rather than signature. 3 errors in entering PIN shall lock up the credit card. Please make sure to visit Woori Bank branch office and register IC PIN beofre departure.
Check credit card slip before signature and card holder must sign
Check your credit card time to time and check for amount, name of affiliation, affiliation number, transaction date etc before signing
In case of lost or stolen credit card, please immediately contact Woori Bank
Please immediately report lost or stolen credit card
Lost and stolen report or inquires:
Woori Bank credit card customer service center ARS) 1588-9955
BC card ARS) 02-950-8501
For compensation, members are responsible for 20,000 won service charge. Fraudulent transactions afterwards as well as any fraudulent transactions 60 days prior to the report.
During lost report to BC card customer center or Woori bank customer center, ask for re-issue of credit card and it will be processed without visiting branch office.
Please contact us for any changes in personal information
In case of changes in Work address, home address, telephone number, payment date, payment account etc please contact Woori Bank Credit card customer center ARS or nearest branch office.
Update information or inquiries:
Woori Bank credit card customer service center ARS) 1588-9955
BC card ARS) 1588-4000
Please check renewal of your credit card
When new credit card is not received after the expiration date of existing credit card, please contact nearest Woori Bank branch office.
Please completely dispose expired credit card after receiving new credit card or return to nearest Woori bank branch office.
