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Application
Apply for telebanking in branch office (Bring passbook, stamp, ID in person)
Call 1588-5000 within 3 business days and register PIN. (Service code: 991)

¡Ø Application number is 8 digit number given by branch office and 6 digit PIN must be created.

Hours
Transfers, inquiries or reports are available 24/7/365
Transfer limit
Transfer limit: Up to 100M won/day (50M won per transaction)
Security card must be used. Transfer is unavailable without security card
Exclusive telebanking phone number service
Only the phone number customer designated can make telebanking transfers. Only inquiries or reports can be made with undesignated phone numbers.
Select service code 995 [Exclusive Telebanking phone number service] from 1588-5000 ARS or visit nearest branch office for application.

¡Ø Phones with block caller ID or extension phones can not be registered. You have to visit branch office to update registered phone number.

Oversea telebanking
Use 1588-5000 for telebanking from overseas..
  • IDD code + country code + 15885000
  • IDD code + country code + 2 + 20065000

Only available from international phone agreement countries such as USA, Japan, China, Hong Kong etc.
Major IDD code: USA, Hong Kong (011), Australia (0011), Great Britain, China, Philippines (00), Japan, Thailand (001)